FAQ

Why My Site Does Not Look Like the Demo?

In most cases, these type of issues are caused by server misconfigurations. Don’t hesitate to […]

How to Fix the Missing Stylesheet Error?

A very common issue caused by uploading the incorrect zip file when trying to install the theme, which also has a very easy fix.

How to Make Your Site Completely Private

To make your site completely private (intranet or full private content platform), you have to […]

How to Disable Comments on my Posts?

Instantly allow or disallow comments from any post type in WordPress (Pages, Posts, or Media) to stop the spammers.

What icons can I use for my menu and on the whole site

A large choice of icons is available for your theme. Depending on the theme you choose, several icon packs may be available.

Do you Offer Custom Development?

You want to go further with the customization of the theme/plugin? This is considered as customization work. We recommend that you hire a developer to do this work for you.

How to customize display of vertical navigation menu items

Customizing menu items in vertical navigation may seem difficult, but it brings a lot of […]

How to Hide Warnings on my Website?

Unlike errors, warnings won’t break your website. They’re just messages aimed at developers to improve their code. Adding some lines in your wp-config.php file will solve this.

How do I allow my users to post articles on my site in front-end?

To allow your users to post articles in front-end, you have to use a plugin […]

My users cannot create posts in front-end

Heads up! You must first have installed a plugin allowing the creation of front-end posts […]

How to edit the login page ?

You can edit this page with the Customizer. Simply go to your admin panel and […]

How to Translate the Profile Search Forms?

These strings that you’re looking for need to be translated from the BP Search Profile […]

Making My Website Private

Restrict your website or blog may be useful to allow your community to express itself freely. You can quickly achieve that thanks to a plugin.

Creating a Light/Dark Mode on my Website

This custom made plugin allows you to add a fast Light/Dark mode switch button on your website.

How to Fix the “Are you sure you want to do this? Please try again” Error?

If this confusing WordPress error appears when you’re trying to upload the theme, it means […]

How to Extend your Support License?

You have exceeded your support license and need extra help? No worry, you can extend your support license anytime from your envato profile in Download tab.

How to Change the Default Login and Register Menu Items?

After importing the demo content, you might have the wrong links for the Login and […]

How to Hide the Admin Toolbar for Specific Roles ?

By default, the admin toolbar is always displayed to your users, but it is often […]

How to Add the Meet Our Active Members block ?

Adding a block listing your members could suggest more interactions with your visitors. This way, you can show them that your community site is active.

How to Customize the “Cities” Grid Menu ?

To edit this section, you need to edit the “Cities” menu. Thanks to the Menu Image plugin and Grimlock plugin, this menu is displayed with featured images and texts to make it more appealing.

Does Your Theme Support Multiple Homepages?

Yes, you can create as many homepage as you want. To create a homepage, you […]

Is the Kirki Plugin Required for the Theme to Fully Function?

Yes, the Kirki plugin is an amazing customizer toolkit that we use within Grimlock to create and […]

Is the Grimlock Plugin Required for the Theme to Fully Function?

Yes, Grimlock is our handmade open source WP plugin that serves as the engine of […]

Creating Mega Menus

A mega menu is organised in columns to make a long sub-menu clearer. Moreover, an image can be added in background so this sub-menu can be more appealing.

Why is the Video Background on Homepage not Visible with Mobile Browsers?

The hero video background is not compatible with mobile devices although you can still set […]

How Can I Add a Slider to the Homepage?

To add a slider in your homepage, we recommend that you use the Slider Revolution plugin which […]

Can I Use my Theme to Sell Physical Products?

Your theme is powered by WooCommerce to manage your shop and sell goods, which means you […]

Does my Theme Support RTL (Right To Left Language)?

Absolutely! Your theme provides 100% support for RTL language thanks to RTLCSS and our fine-tuning of […]

Does my Theme Support PayPal, Stripe, etc… for Processing Payments?

WooCommerce is powering your theme to process payments for shop products, membership subscriptions, etc… This […]

Can I Give Subscribers a Free Month Trial Before They are Billed?

Heads up! You want to know how to setup paid membership plans? If you want […]

How do you Allow Only Registered Users to View User Profiles?

You may want your site’s users to register before they can see other people’s profiles. We recommend to use a specific plugin that will allow you to restrict access.

How do I Charge Membership Subscriptions?

Heads up! Do you just want to restrict content access without requiring payment? If you […]

Can I Place ads on my Site?

You can place advertising banners on your site by using the AdRotate plugin which provides you […]

Does my Theme Support Multilingual Sites?

Yes. All of our themes and plugins are fully compatible with the WPML plugin which […]

Can I Setup an Affiliate Program with my Theme?

Of course, you can set up an affiliate program by using any WooCommerce compatible affiliate […]

Can I use the plugin Visual Composer with your theme?

There is less need for page builder plugins when using any of our themes. We have built […]

FAQ